Appendix F: Warranty

Hardware

All products manufactured by Juniper Systems, Inc. (Juniper Systems) when properly installed, calibrated, and operated in accordance with instruction manuals accompanying the hardware and used for the purpose for which the hardware was designed shall be free from defects in materials and workmanship for a period of one (1) year from the date of shipment.

In the event a defect in materials or workmanship is discovered and reported to Juniper Systems within the one year period, Juniper Systems will, at its option, repair the defect or replace the defective product. Juniper Systems obligation here-under will be limited to such repair or replacement.

The customer shall have the responsibility to ship the defective equipment to Juniper Systems with all cost of shipment prepaid. After repair or replacement Juniper Systems will, at their own expense, ship the replacement or repaired item back to the customer using the same type of carrier.

Software

Software products that are designed by Juniper Systems for use with a hardware product and that are properly installed on that hardware product are warranted to the end user not to fail to execute their programming instructions due to defects in material or workmanship for a period of one year from the date of delivery. 

If Juniper Systems receives notice of such defects during the one year warranty period, Juniper Systems shall, at its option, repair or replace the defective software media. Warranty is limited to repair or replacement of software media. 

The warranties provided herein do not apply in the case of improper or inadequate maintenance or in the case of repair by any person not previously authorized in writing by Juniper Systems to do such maintenance or make such repairs. 

These warranties likewise do not apply where the products have been operated outside the environmental specification of the product, where software products other than those specified by Juniper Systems have been used, or where attempts at software interface have been made by any person not previously authorized by Juniper Systems to perform such interfacing operations.

Disclaimer of Warranties

The warranties set forth herein are in lieu of all other warranties of Juniper Systems, whether written, oral or implied. Juniper Systems makes no warranties regarding its products (hardware or software), including without limitation warranties as to merchantability, fitness for a particular purpose, any warranty arising from course of performance, course of dealing, or usage of trade whether any of the foregoing warranties are either expressed or implied. Juniper Systems specifically makes no warranties as to the suitability of its products for any particular application. Juniper Systems shall in no event be liable for special, incidental, or consequential damages in connection with or arising out of the furnishing, performance or use of any product covered by this agreement whether such claim is based upon warranty (express or implied), contract, strict liability, negligence or otherwise.

Updates or Modifications

Juniper Systems shall be under no obligation to update or modify its products except as herein noted to correct program errors. Furthermore, the customer agrees that all representations and warranties contained herein shall be immediately null and void in the event of any modification, alteration or change in or to any product affected by or on behalf of the customer except for a change made by Juniper Systems.

Removal of Serial Number

Removal of the Juniper Systems serial number label from an instrument will void any warranty on the said instrument. Juniper Systems will not repair or update an instrument and return it to an individual if the instrument is without the said serial number label.

Extended Warranties

Juniper Systems offers a variety of warranty options to extend coverage beyond the standard warranty. You can contact Juniper Systems Customer Service Department for details at (435) 753-1881 (6 am–5 pm MT, Mon-Fri).